Setting Up Your Account

Accessing Sitewise

1. To access Sitewise, you’ll need a user license. This will be set up by your organization admin and, once approved, you will receive an email from support@sitewise.com that will prompt you to activate your account.
   
1. If you’re unable to locate the email in your inbox, we recommend checking your junk/spam folders.
   
2. Your username will be your company email address, and the link in the email to activate your account will allow you to set a password to use for logging in.
1. For special cases requiring you to login with multiple accounts, there may be specific instructions in the email about your login credentials. 
2. If your organization uses Single Sign-On, you might not receive an email. If this is the case, please talk to your Organization Administrator for further information about account set up.
   
3. Once your account has been activated, you will be able to login through your browser on the Sitewise Login Page.
   

   

   
   

Check out our Using the Knowledge Base article for information about how to navigate the Knowledge Base and get the most out of Sitewise.  

If you would like to use Sitewise on the go, download our mobile app!

Having trouble with account access? 

If you already have an account but don’t remember your password and are not sure how to reset it, check out our article about Changing Your Password. Alternatively, reach out to the Sitewise Team if you have any issues accessing your account.

• Related Articles

• Getting Started in Layout

  Layout provides a simple yet powerful tool for creating customized, presentation-level maps based on the data housed in your account. The layout tool is easy to navigate and offers a range of customization options to style your display areas, layers, ...

• Using The Knowledge Base

  If you would like to get started with understanding Sitewise and all the available features, the Sitewise Knowledge Base is a valuable reference! This space is where you’ll find all of the tips and tricks to navigate and make the most out of the ...

• Interface Overview

  The Sitewise interface is organized into 4 primary tabs, the Map Tab, Profile Tab, Layout Tab, and My Projects Tab. Map Tab This is the default tab that opens when you load Sitewise. It is easily recognizable by the large map that you can navigate ...

• Changing Your Sitewise Password

  If you forgot or need to change your password, there is a quick and easy way to update it. Navigate to the Sitewise Login Screen. Click the 'Reset’ link highlighted below. On the next screen, you will be prompted to enter the email address that is ...

• Installing Sitewise Mobile

  Installing Sitewise Mobile is a breeze—just like any app on your smartphone or tablet. This free app lets you access all your account data on the go, making it an essential tool for staying connected and productive when you're on the road! Find the ...